Frequently Asked Questions

We design functional, timeless Home & Living pieces using quality materials and careful craftsmanship. Minor variations in texture or finish are normal and part of each product’s character.

Yes. We ship to most countries supported by our carriers. Shipping fees are calculated at checkout based on destination, weight, and service level.

Use the tracking link in your dispatch email or visit our Order Tracking page with your order number and email address.

Please contact us within 12 hours of purchase at [email protected]. If fulfillment has started (especially for custom items), changes may not be possible.

Returns are accepted within 30 days on eligible items in unused condition with original packaging. Personalized and final-sale items are non-returnable unless defective. See our Refund & Returns Policy for full terms.

International orders may incur VAT, customs duties, or brokerage fees on arrival. These are set by local authorities and are payable by the recipient.

We use responsibly sourced materials and non-toxic finishes where applicable. Refer to each product page for care; generally, wipe with a soft dry cloth and avoid prolonged moisture, heat and direct sunlight.

Yes. Email [email protected] with your company details and quantities for a tailored quote.