Privacy Policy

This Privacy Policy explains how Petal™ collects, uses, and protects your personal information when you visit or make a purchase on owlpetal.com. For questions, contact [email protected].

Information We Collect

• Order & Contact Data: name, email, phone, billing and shipping addresses.
• Payment Data: processed securely by payment providers (Petal™ does not store full card details).
• Device & Usage Data: IP, browser, pages viewed, interactions (for analytics/security).
• Communications: messages to support, preferences (e.g., newsletters/marketing).

How We Use Your Information

• Process and fulfill orders; provide updates, shipping and returns support.
• Improve our website, products, and customer experience.
• Detect/prevent fraud; protect our services and users.
• Send service communications; marketing only with your consent or as permitted by law (opt-out anytime).

Cookies & Analytics

We use cookies and similar technologies to keep your session, remember preferences, and measure performance. You can manage cookies in your browser; some features may not work without them.

Advertising & Remarketing

Where applicable, we may use non-sensitive data to show relevant ads or measure campaigns. You can opt out of marketing emails and adjust ad preferences via your browser/ad platforms.

Payments & Security

Payments are handled by trusted providers using industry-standard security. Petal™ does not store full card numbers. We apply administrative, technical, and physical safeguards; no method is 100% secure, but we strive to protect your data.

Shipping Partners

To deliver your order, we share necessary details (name, address, phone, email) with carriers/logistics partners solely for fulfillment and delivery updates.

Data Sharing

• Service Providers: payments, hosting, analytics, customer support—only as needed to serve you.
• Legal & Protection: when required by law or to protect our rights, users, or the public.
• Business Transfers: in a merger/acquisition/sale of assets, subject to confidentiality and law.

Data Retention

We retain order records and necessary personal data for legal, tax, and operational reasons. When no longer needed, data is deleted or de-identified according to our retention practices.

Your Rights

Subject to local laws, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing. To exercise rights, email [email protected].

Minors

Our site is not intended for children under 13 (or a higher age where required by local law). We do not knowingly collect data from children.

International Transfers

Your information may be processed in countries other than your own. We implement safeguards consistent with applicable laws.